Job Title: Design Manager

We are looking to add a leader to our Ottawa based Interior Design company. Our company has been in business since 2005 with a team of 4 full-time designers.

• Lead customer inquiries, proposal development and presentation to customer, as well as contract execution.

• Oversee and maintain the company's overall project schedule.

• Work with designers to ensure their projects are on time, support customer escalations and ensure change orders are executed when required.

• Collaborate with CFO to provide clear visibility into project schedule progress for realistic cash flow reporting.

• Ensure organization maintains productive and effective relationships with our customers.

• Communicate with key ecosystem partners – architectural technologists, trusted suppliers and contractors.

• Work with the management team, designers, customers and partners to identify process improvements opportunities across our customer engagement process and software solutions.

• Oversee the change order process and ensure it is well understood by customers so they are not surprised upon receipt. 

• Mentor designers and support positive career development. 

• Collaborate with company principals who manage marketing and product development. 

• Act as a collaborative member of the management team with a focus on business development  and aspiration to run an interior design company.

• Positive and logical approach to work.

• A mindset for growth and continual improvement while having fun.

• History of leading and mentoring a close team of designers through continual improvement.

• Proven positive relationships with customers, designers and suppliers.

• Effective verbal and written communication skills.

• Problem-solving skills, attention to detail, and self- starter.

• Programming abilities to extract information and produce reports.

• Familiarity with all phases of project management and comfortable with issue resolution.

• Proven history of successful project completion and customer referrals.

• Knowledge of industry construction costs and material costs.

• Basic ability to prepare furniture cost estimates.

• Creative eye in support of design development and presentation formats. 

• Bachelor’s degree in design or related field, with a preference for members of IDC Canada.

• An eye for beautiful design. 

• Strong history of project management and leveraging software solutions to achieve positive results across a team.

• Experience with procurement and product specification.

• Experience with budget estimates and managing schedules across multiple projects.

• Knowledge of AutoCAD, Photoshop, Revit and Sketch up.

• Experience working with contractors and trades.

• Experience with software packages such as TeamGantt, MYDOMA, Google Suite, Excel…